SOME OF OUR FREQUENTLY ASKED QUESTIONS
We always aim to provide the most up-to-date images on our website. However, manufacturers may update product packaging from time to time, which can result in slight differences. Rest assured, we strive to refresh our photos regularly to reflect any changes and ensure accuracy in what you see online.
How can I return an item?
Unfortunately, due to the nature of our products, we do not accept returns. We strive to ensure the highest quality and satisfaction for all our items before they are shipped to you.
However, if you have received a product with a quality issue, please don’t hesitate to reach out to us. We are committed to resolving any concerns you might have. Contact our customer service team with your order number and details of the issue, and we will work diligently to address your concerns and ensure your satisfaction.
We understand how disappointing it can be to find that the item you wanted is no longer available. We regularly restock our most popular products and strive to keep our inventory up-to-date and aligned with your needs.
If an item is marked as "out of stock," we encourage you to check back often as we update our stock frequently.
Thank you for your patience and for shopping with us.
Yes, all of our products are shipped directly from within Canada. This helps us ensure faster delivery times and reduces the chances of customs delays for our customers. Shop with confidence knowing that your items are coming from a local warehouse right here in Canada.
At the present time, we accept payment exclusively through Interac e-Transfer. This method allows for a secure and convenient way to complete your purchases directly from your bank account. We are focused on providing you with a safe and streamlined shopping experience.
CONTACT US
Email: support@tinsxpress.com