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Quick answers
The questions we get most.
Will I receive the same products as shown in the pictures?
We always aim to provide the most up-to-date images on our website. However, manufacturers may update product packaging from time to time, which can result in slight differences. We refresh our photos regularly to reflect any changes.
How can I return an item?
Due to the nature of our products, we do not accept returns. If you’ve received a product with a quality issue, email support@tinsxpress.com with your order number and details of the concern, and we’ll make it right.
Will you restock items marked “out of stock”?
We regularly restock our most popular products. If an item is marked out of stock, check back often; we update our stock frequently.
Do you ship from within Canada?
Yes. Every order ships from our warehouse in Ontario, so there are no customs delays or duty fees. See Shipping for rates and times.
What payment methods do you accept?
We currently accept Interac e-Transfer, a secure way to pay directly from your bank account.
